RETURN POLICY
1. Overview
At Packsy, we strive to ensure your satisfaction with every purchase. This return policy outlines the procedures and conditions for returning products purchased through our store.
2. Return Eligibility
Products are eligible for return if they are:
- Unused and in original condition.
- Returned within 7 days of receipt.
3. Brand-Specific Returns
Since Packsy collaborates with various brands, returns and replacements are subject to the policies established by the individual brands. Please refer to the product’s brand page for specific return instructions and conditions.
4. Return Process
To initiate a return:
- Contact our customer service team at 9811330310/contactus@packsy.in within the return window.
- Provide your order number and reason for return.
- Follow the instructions provided by our team or the respective brand for shipping the item back.
5. Non-Returnable Items
Certain items may be non-returnable, including:
- Final sale items.
- Products marked as non-returnable on their brand pages.
6. Refunds
Refunds will be processed according to the brand's policies. Once the returned item is received and inspected, you will be notified of the approval or rejection of your refund.
7. Amendments
Packsy reserves the right to update this return policy at any time. Changes will be effective immediately upon posting on our website.
Thank you for choosing Packsy! We appreciate your understanding and cooperation in following our return policy.